CCM-billable behavioral health support from nurses, dietitians, and your extended care team.
Mental health support isn’t an optional add-on—it’s a core part of comprehensive care. It plays a critical role in managing chronic conditions. At RPM & CCM Health, our Mental Health Support Program is designed to provide flexible, effective behavioral health integration that reduces hospital visits and helps patients lead healthier, more empowered lives.
Our mental health CCM solution is built around Medicare-approved CCM and BHI codes—allowing your practice to generate consistent revenue while delivering high-touch care without adding extra workload to your staff.
Whether your patients are struggling with depression, anxiety, PTSD, or emotional trauma, our team delivers consistent, compassionate support that improves outcomes and drives long-term patient retention.
Book a Mental Health Strategy Call
Why Mental Health Support Is Essential
A recent CMS survey found that over 60% of Medicare beneficiaries struggle with one or more mental health conditions—most commonly anxiety, depression, or PTSD. When left untreated, these issues can interfere with self-care, blood pressure management, and overall health. That’s why RPM for behavioral health is an ideal solution for ongoing support and early intervention.
At RPM & CCM Health, we provide tailored treatment for Medicare chronic mental health support—delivering clinical-grade care that integrates seamlessly into your existing workflow rather than operating outside of it.
Mental illness and chronic disease often go hand in hand—and the impact can be significant. Patients managing both physical and mental health conditions are more likely to experience:
- Higher medical costs
- Poorer clinical outcomes
- Increased risk of hospitalization
- Lower medication adherence
What Makes Our Mental Health Support Program Different?
At RPM & CCM Health, patient engagement in mental illness goes far beyond basic screenings and surveys. Our licensed RNs, health specialists, and dietitians connect with your patients every month to provide structured virtual mental health coaching, medication follow-ups, and personalized care plan updates.
This isn’t just therapy—it’s clinical support for mental wellness that integrates seamlessly with your existing treatment model.
Your practice is likely to benefit from:
- Monthly CCM touchpoints with licensed professionals
- Behavioral Health Integration (BHI) workflows that track mood, stress, adherence, and barriers
- Custom care plans tailored to both mental and physical health needs
- Medication compliance tracking to support long-term treatment plans
- Virtual support groups and education resources that foster social connection
Mental Health Support that Integrates Into Your Existing Workflow
We work closely with your existing EHR staff and clinical workflows—no new hires or systems required. From intake through monthly check-ins, our team manages every sensitive touchpoint, ensuring your documentation stays complete and audit-ready.
What you’ll receive:
- Care plan development that includes behavioral health goals
- Monthly nurse-led follow-ups (20+ minutes), billable under CCM (99490, 99439)
- Structured BHI reporting using CPT code 99484
- Optional RPM pairing for patients with chronic conditions like diabetes, obesity, or hypertension
We also stay connected with your patients’ existing therapists and mental health providers—ensuring whole-person care that respects established relationships and is within appropriate boundaries.
A Typical Patient Journey With Our Mental Health Support Program
To make things easier for both patients and providers, we’ve streamlined the care pathway for maximum impact. Here’s how it works:
Intake
Our team works directly with your front desk or intake coordinator to identify eligible patients based on diagnoses and Medicare qualifications. We handle everything—from onboarding and education to the consent process.
Care Plan Creation
We’ve developed a highly flexible behavioral care plan that aligns with each patient’s unique needs—tracking moods, goals, triggers, and barriers while integrating physical health data when relevant.
Monthly Clinical Touchpoints
Patients receive consistent support from our care team through phone calls or secure virtual check-ins. Each session is documented and includes mood tracking, coaching, medication support, and behavior monitoring.
Care Adjustments
We adjust each care plan based on patient trends and responses—ensuring your patients stay supported and you stay informed.
All documentation, time tracking, and clinical notes are entered directly into your EHR in real-time. We ensure everything meets HIPAA compliance, CPT coding accuracy, and Medicare eligibility requirements—so your billing stays optimized without added stress.
Medicare CPT Codes That Support Mental Health Services
99490 – CCM: 20+ minutes of clinical staff time spent on chronic care coordination each month
99439 – Additional 20-minute increments for CCM services
99484 – BHI: Behavioral Health Integration support for conditions like mood disorders, anxiety, and PTSD
Call Now for Your Custom CCM Revenue Forecast: 914-420-1023
FAQs
Can you coordinate with our existing therapist or behavioral health provider?
Yes, we can collaborate with your existing providers—communicating with therapists, psychiatrists, or counselors to keep care plans aligned and patient-centered.
Is this covered under Medicare?
Yes, Medicare Part B provides monthly reimbursement for CCM (99490, 99439) and BHI (99484) services for patients with qualifying mental health or behavioral conditions.
Is this therapy or coaching?
We do not provide psychotherapy. Our focus is on behavioral health support, care coordination, and coaching to promote mental well-being between medical appointments.
Can this be bundled with physical condition management?
Absolutely. If your patient has diabetes, obesity, or another chronic condition, we can bundle CCM or RPM services to enhance support and maximize reimbursement.
What if the patient doesn’t use technology?
No problem. Our monthly check-ins are phone-based and don’t require apps or tech skills. We meet patients where they are.
Start Your Mental Health Support Program Today
Ready to elevate patient care without adding to your team’s workload? Our fully managed, customizable Mental Health Support Program is Medicare-compliant, revenue-generating, and built to make a meaningful impact—both clinically and financially. Let us handle the heavy lifting so your team can focus on what matters most: your patients.
Call Now to Get Started: 914-420-1023 | Book Your Free Behavioral Health Strategy Call Today
